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Frequently Asked Questions

Q: Does the 3D Map Generator 2 work on a Mac?

A: Yes, the PlugIns and the Actions Set are independent from the platform and work on a Mac as well as on a PC with Photoshop 32 bit/64 bit.

 

Q: Does the 3D Map Generator 2 work with a french Photoshop version?
A: Yes, it works. It is not important which language version is installed. The user interface of the PlugIn is created in English.

 

Q: I get the following error message in Photoshop CS6: „Error: General Photoshop error occurred. The functionality may not be available in this version of Photoshop. – The object „style „i3dmg_bg_raster“ “ is not currently available.
A: Please click on the „Install“ button before the first use of the panel! Then all required files will be installed. This is only necessary in version CS6 and CC. In Photoshop CC-2014 it all will be installed automatically.

 

Q: I successfully installed the Plugin in the Extension Manager CC, but it is not visible in Photoshop.
A: It is important that the current version of the Extension Manager is installed. Here you will find the latest one: Extension Manager Versions

 

Q: I cannot install the Plugin with the Extensions Manager and get the following error message: „This extension can not be installed, it requires Photoshop version in range of inclusively between 14.0 and 14.9 (or 13.0 and 13.9)“
A: The wrong Plugin Version was selected. If you use Photoshop CC-2014, please select „3D_Map_Generator_2_CC-2014.zxp“.

 

Q: Could you create a 3D Map for me against payment?
A: No, sorry. Unfortunately we are not available for (freelance or) custom work.

 

Q: Could you create individual icons for me against payment?
A: No, sorry. Unfortunately we are not available for (freelance or) custom work.

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3D Map Generator 2 – Overview:

Description PDF